Big Sur AI, a trailblazer in AI-powered retail solutions, has officially launched its next-generation AI e-commerce platform at Shoptalk 2025. This all-in-one suite is built to transform how online retailers connect with customers, delivering real-time personalized shopping experiences that mimic in-store assistance—without relying heavily on paid ads.
With this release, Big Sur AI aims to level the playing field for small and mid-sized businesses struggling to offer instant, tailored support to their online shoppers. According to CEO Vinod Ramachandran, “Consumers expect fast, personalized help online. Yet, many retailers don’t have the resources to deliver. Our platform changes that—giving businesses powerful AI tools that drive sales, improve engagement, and cut customer acquisition costs.”
The new platform features four specialized AI agents, each designed to enhance key points in the shopper’s journey while driving up to 15% higher sales for retailers.
Meet Big Sur AI’s Powerful E-Commerce Agents
AI Sales Agent
This real-time virtual assistant provides conversational product guidance, helping shoppers quickly find the exact items they need—much like a knowledgeable in-store associate.
AI Content Marketer
Retailers can generate hundreds of targeted landing pages within minutes, increasing their brand’s visibility in AI-driven search engines and attracting new customers organically.
Adaptive AI Quiz
Interactive quizzes guide customers toward the right products, building purchase confidence and reducing cart abandonment—a common hurdle for many online stores.
AI Data Scientist
This agent instantly pulls business and product insights, answering critical questions on the fly and empowering faster, data-driven decisions.
Success Story: KURU Footwear Boosts Conversions with Big Sur AI
Big Sur AI’s platform has already delivered impressive results for brands like KURU Footwear, known for inventing heel-first shoes designed for pain relief. Looking to improve their product discovery experience, KURU integrated Big Sur AI’s solution into their Shoe Finder Quiz.
Preston Van Dyke, CMO of KURU, shared, “Big Sur AI doubled our quiz conversion rates. They’ve proven to be a nimble, reliable partner, helping us better guide shoppers and drive more sales.”
Big Sur AI Innovators Program: Exclusive Access for Retail Pioneers
Alongside the product launch, Big Sur AI introduced its Innovators Program, a selective initiative created for forward-thinking retailers eager to embrace AI-powered commerce and shape the future of the industry.
Program Perks Include:
- Up to $2M in AI-Driven Sales — Fee-Free: Retailers pay nothing until they generate $2 million in sales directly attributed to Big Sur AI.
- Exclusive Community Access: Connect and collaborate with other innovative retailers who share your growth mindset.
- Early Feature Access & Product Influence: Gain priority access to new tools and help shape Big Sur AI’s roadmap.
- Dedicated AI Expert Support: Receive white-glove service and hands-on assistance from AI specialists.
- Industry Recognition: Position your brand as a leader in retail innovation and technology.
Live Demo at Shoptalk 2025 and Podcast Feature
Retailers interested in seeing the platform in action can catch Big Sur AI’s live demo during Shoptalk’s Shark Reef Startup event on Tuesday, March 25, at 4:05 PM PST.
The Big Sur AI leadership team also recently appeared on the OmniTalk podcast, sharing insights on how AI is reshaping online retail. Their discussion offered a deep dive into the growing role of intelligent agents in enhancing customer experiences and boosting sales.
