hellocare.ai, a fast-growing leader in AI-driven virtual care, has raised $47 million in an oversubscribed growth funding round to accelerate the rollout of its smart hospital room platform. The investment was led by HealthQuest Capital, with participation from prominent healthcare systems and digital health investors, including Bon Secours Mercy Health, UCHealth, OSF Ventures, and LRVHealth.
This fresh funding positions hellocare.ai for rapid expansion as it continues to meet soaring demand for its unified virtual care infrastructure. Already adopted by over 70 health systems, the platform transforms traditional hospital settings into intelligent, connected care environments by integrating AI into routine clinical workflows.
At its core, hellocare.ai’s platform delivers a full suite of capabilities including Virtual Nursing, Virtual Sitting, Remote Consultations, Ambient Documentation, Digital Whiteboards, Patient Engagement tools, and even support for Hospital-at-Home models—all built into one deeply integrated system.
Smart Hospital Rooms Powered by AI
The investment reflects a strong vote of confidence in hellocare.ai’s mission to reinvent how care is delivered. CEO and founder Labinot Bytyqi noted that hospitals today are looking for scalable, enterprise-ready solutions that simplify care, reduce clinician burnout, and improve patient engagement. With this funding, hellocare.ai plans to deepen its AI capabilities and rapidly expand partnerships with top-tier health systems.
According to Randy Scott, Partner at HealthQuest Capital, hellocare.ai is directly addressing the pressing challenges facing modern hospitals. Its platform stands out by offering practical solutions with measurable impact, combining efficiency with better patient outcomes.
Unlike fragmented point solutions, hellocare.ai is the only end-to-end virtual care platform with its own hardware, software, AI, and seamless EHR integration. This in-house tech stack enables faster deployment, more flexibility, and ongoing innovation—all crucial for scaling hybrid care models.
Trusted by Top U.S. Health Systems
One of hellocare.ai’s most significant milestones is its rollout across AdventHealth. The health system is deploying the platform in more than 50 hospitals and over 13,000 patient rooms to streamline workflows and deliver an enhanced patient experience.
Bon Secours Mercy Health and UCHealth, two of the funding participants, are also active users of the platform. Their dual role as investors and customers signals strong alignment between hellocare.ai’s innovation roadmap and the real-world needs of hospital systems.
Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, emphasized that the partnership will improve hospital safety, reduce readmissions, and optimize staff productivity—while ultimately making care delivery easier for both patients and providers.
With healthcare systems under increasing pressure to do more with less, hellocare.ai’s unified platform offers a timely and scalable solution for hospitals aiming to future-proof their operations. As the company pushes forward, this funding will help it double down on AI development, scale faster, and continue shaping the future of hybrid care.